Terms of Service

Last updated: [insert date]

Before you rely on this: this is a genuine starting draft, not final legal advice. Please have a qualified Nigerian lawyer review it before real launch — especially the sections on minors, refunds, and liability, and fill in the bracketed placeholders with your actual business details.

1. Acceptance of these terms

By creating an account or using Neslern ("we", "the Service"), you agree to these Terms of Service. If you are under 18, you should have a parent or guardian's permission to use the Service.

2. What the Service is

We provide AI-generated, step-by-step mathematics solutions and practice questions aligned to WAEC, NECO, JAMB, and O-Level/IGCSE curricula, reviewed and improved over time by teaching staff. AI-generated answers may occasionally contain errors. The Service is a study aid, not a substitute for a qualified teacher, and should not be relied on as the sole source of truth for graded assessments.

3. Your account

You're responsible for keeping your password confidential and for all activity under your account. Let us know immediately if you suspect unauthorized access.

4. Subscriptions, billing, and cancellation

We offer a free plan with limited weekly usage, and paid plans (Weekly, Monthly, and a one-time Season Pass) described on our Pricing page.

Weekly and Monthly plans automatically renew at the end of each period, charged to the payment method you used to subscribe, until you cancel. You can cancel auto-renewal at any time from your Profile page — you'll keep access until the end of your current paid period, and will not be charged again after that.

The Season Pass is a one-time payment and does not automatically renew.

Refunds: [state your actual refund policy here — for example: "Payments are generally non-refundable, except where required by law, or at our discretion in cases of a genuine billing error."]

Prices may change over time. Existing subscribers keep their current rate until they cancel or their plan changes; new prices apply to new subscriptions going forward.

5. Acceptable use

Don't use the Service to submit harmful, abusive, or illegal content; attempt to disrupt or reverse-engineer the Service; or share your account with others in a way that circumvents subscription limits.

6. Content and intellectual property

Questions you submit and AI-generated answers may be stored in our shared question bank to help future students studying the same topic. Teaching staff may review, verify, correct, or add alternative solution methods to answers in this shared bank.

7. Disclaimer and limitation of liability

The Service is provided "as is." To the fullest extent permitted by law, we are not liable for indirect, incidental, or consequential damages arising from your use of the Service, including reliance on AI-generated content for exam preparation. [This section should be reviewed and tailored by a lawyer to reflect your actual risk tolerance and applicable Nigerian consumer protection law.]

8. Changes to these terms

We may update these terms from time to time. Continued use of the Service after a change means you accept the updated terms.

9. Governing law

These terms are governed by the laws of the Federal Republic of Nigeria.

10. Contact us

Questions about these terms can be sent to: [insert contact email].